HOME PER INTELLECT (“HPI”, “we”) recognizes the importance of protecting your personal information. This Privacy Policy (hereinafter, the “Policy”) aims to inform you about how and for what purposes HPI collects, uses, and discloses your personal information, the choices you have regarding this, and how to access and correct it if necessary.

Our Commitments

We have implemented internal procedures to adequately protect the personal information in our possession and we review them regularly; 

We raise awareness among our employees about the importance of protecting personal information and provide them with training on this subject;

We take reasonable measures to ensure that agents, partners, representatives, and other external organizations with whom HPI deals comply with this Policy, as well as other producers who present events, broadcasting services, payment processors, data processing and storage companies, etc.;

We have appointed a person responsible for issues related to the protection of personal information.

Information We Collect, Use, or Disclose

For the purposes of this Policy, the term “personal information” means any information about an individual that allows them to be identified, directly or indirectly, such as their home address, email address, phone number, and any financial information.

We collect, use, and disclose your personal information necessary to provide you with our Services, with your consent or as permitted or required by law. The way we obtain your consent depends on the circumstances and the sensitivity of the information collected. Subject to applicable laws, your consent may be explicit or implied, depending on the circumstances and the sensitivity of the personal information in question. If you choose to provide us with personal information, we assume that you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

Generally, we will ask for your consent at the time we collect your personal information. When we wish to use your personal information for another purpose that was not previously disclosed to you at the time of collection, we will ask for your consent before using that information for the new purpose.

You may withdraw your consent to the collection, use, or disclosure of your personal information at any time by contacting us at the contact details provided in the “Contact Us” section below. However, before implementing the withdrawal of your consent, we may require proof of your identity. In some cases, withdrawing your consent may mean that we can no longer provide certain Services.

If you provide us with personal information about another person, it is your responsibility to obtain that person’s consent to allow us to collect, use, and disclose their information as described in this Policy.

Depending on the circumstances, here are some types of personal information we may collect about you:

When you purchase a service, either online, by phone, or by email, we may collect:

  – Your name and preferred language of correspondence;

  – Your contact details, such as phone number, physical and email address;

  – Information about the payment method used (including your payment card number, expiration date, and CVV code);

Information related to your event reservation or for any other Services:

  – Your date of birth;

  – Your interests and activity preferences.

When you contact us (by phone, email, or via the online form), we collect:

  – Your first name, last name, email address, phone number, postal address, the nature of your request, and any other information you communicate to us;

When you sign up for the newsletter:

  – We may collect your email address, first and last name, and any other information you communicate to us;

When you complete a survey:

  – Possibly your first name, last name, and email address, your feedback on the activity, your interests, your sources of information, your occupation, your date of birth, and your mode of transportation.

Use of Cookies and Other Technologies to Collect Information

A cookie is a very small text file often containing a unique and anonymous user ID. When you visit our Website, we may collect technical information through electronic devices such as cookies. This information may include data about your visits, such as the IP address of the computer, the date, time, and duration of your visits, as well as the pages you visited, the type of browser, the operating system and screen resolution used, your location, your browser’s language settings, the site from which you visited our Website, the keywords searched (if you accessed it from a search engine), the number of page accesses, information entered, or ads viewed. We use this data to measure and improve the effectiveness of our Website or to enhance the user experience and provide you with tailored services. We may also use it to identify you to manage your preferences. Additionally, we may collect and use the following types of information when a person visits our Website or communicates with us from the Website. We may also use pixel tags, invisible pixels or beacons, or other similar technologies to track your use of our site. A web beacon is a small file placed on a web page that allows a website to perform certain tasks, including counting the number of users who have viewed that page, or to access cookies. The information we obtain in this way allows us to tailor the services we offer to visitors to our Website, deliver targeted ads, and measure the overall effectiveness of our online advertising for events. For more information about cookies, including how to disable them, please refer to the Cookie Policy.

Use of Your Information

We primarily use your personal information to:

– Proceed with the reservation or purchase of an activity offered by HPI;

– Establish and confirm your identity or respond to your information requests;

– For marketing, market analysis, and survey purposes;

– Inform you about events or information that may interest you related to our activities;

– Monitor the quality of customer service and prevent fraud;

– For any other purposes authorized or required by law.

Disclosure of Your Personal Information

HPI has implemented measures to protect the confidentiality of your personal information.

As part of managing their customer relationships, HPI and Event Providers may also use a customer’s personal information collected during communications with customer service, participation in a survey, interactions on social media accounts, or following receipt of emails or SMS from them, or during visits to their websites (including the Website).

In any case, we do not share, sell, or distribute your personal information to or with unrelated third parties except in these limited circumstances. Personal information may occasionally be transferred to third parties acting on our behalf for further processing in accordance with the purposes for which the information was originally collected or for purposes to which you have consented. For example, a third party may sometimes have access to your personal information to process postal mailings on our behalf or to assess the best way to respond to your question or resolve your complaint.

Below is a list of our service providers who may process your personal information:

– Airtable for storing customer and survey data. [Privacy Policy]

– Google for web statistics processing and targeted advertising display. [Privacy Policy]

– Meta (advertising targeting — United States): [Privacy Policy]

– Meta Cookie Management:[Privacy Policy]

– WordPress for our website. [Privacy Policy]

Before disclosing personal information to a third party, we contractually require the third party to take adequate precautions to protect this information. In this case, we take measures to ensure that the rules set out in this privacy policy are followed and require service providers to maintain the confidentiality and security of your personal information. We also require that they use your personal information only for the purposes for which it was provided. When our service providers no longer need your personal information for these limited purposes, we require them to destroy it.

We do not allow service providers to disclose your personal information to unauthorized parties or to use your personal information for direct marketing purposes. If you would like more information about our service providers, please contact us using the details provided in the “Contact Us” section below.

Additionally, we may use and disclose your personal information when we believe such use or disclosure is authorized, necessary, or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal processes; (c) to respond to requests from public and governmental authorities, including public and governmental authorities outside your country of residence; (d) to enforce the terms of agreements related to our products and services; (e) to protect our operations; (f) to protect our rights, privacy, safety, or property, and/or that of you or others; and (g) to allow us to pursue available remedies or limit the damages we may sustain. Additionally, we may transfer your personal information and other information to a third party in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any part of our business, brands, or other assets.

Unsubscribe from Communications

If you no longer wish to receive marketing emails from us, you can opt out of receiving marketing emails by clicking the “unsubscribe” link at the bottom of each email you receive from us. You can also unsubscribe by contacting us directly using the contact details provided in the “Contact Us” section below. We will make efforts to promptly respond to your unsubscribe request, but please allow us a reasonable time to process your request. Please note that if you opt out of receiving commercial emails, we may still send you communications about the use, modification, or cancellation of certain ancillary Services you have purchased.

Retention of Personal Information

We will only use, disclose, or retain your personal information for as long as necessary to fulfill the purposes for which the personal information was collected and as permitted or required by law. If you would like more information on the periods for which your personal information will be retained, please contact us using the contact details provided in the “Contact Us” section below.

Security of Your Personal Information

We have implemented a combination of physical, organizational, and technological measures to ensure the confidentiality of the personal information we hold and to protect it against loss or theft, as well as to prevent unauthorized access, transmission, reproduction, use, or modification of the information.

Only our employees or service providers who need to access your personal information as part of their duties will have access to it. These employees have been trained to handle this information properly and in accordance with our security protocols and strict confidentiality standards. We will make efforts consistent with industry standards to prevent any loss, misuse, unauthorized disclosure, alteration, or destruction of information.

Despite the measures described above, no method of transmission or storage of information is 100% secure or error-free, so we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of the information you provided to us has been compromised), please contact us immediately using the contact details provided in the “Contact Us” section below.

International and Interprovincial Transfer and Storage of Personal Information

The personal information you provide to us is hosted on computer servers located in Canada and the United States, the latter having privacy rules different from those of your country. If this data is located outside of your country, it is subject to the laws of the country in which it is located and may be disclosed to governments, courts, or law enforcement or regulatory agencies of that other country in accordance with the laws of that other country.

Your Rights Regarding Your Personal Information

Upon written request and subject to proof of identification, you may view the personal information we have collected, used, or disclosed, as permitted or required by law, and/or request its correction.

You may also withdraw your consent to the communication or use of the personal information collected.

Access to personal information contained in your file and its correction is free of charge. Minimal fees may be charged upon notice from us to cover the costs related to processing these requests (e.g., photocopy costs).

If you wish to delete an existing customer account, you must contact us by phone (438 926-3499) or as indicated in the “Contact Us” section.

In some cases, we may refuse to provide you with the requested information, particularly if the request is manifestly unfounded or excessive, if it is extremely costly to provide the requested information, if the information contains references to other individuals, if the information cannot be disclosed for legal, security, or commercial proprietary reasons, if the information was obtained in the context of an investigation of a potential contract violation or to prevent or detect fraud, and if the information is subject to professional or judicial secrecy.

You also have the right to file a complaint with data protection authorities.

Third-Party Websites and Services

This privacy policy applies only to our products and services. It does not extend to websites or products or services provided by third parties. We do not assume responsibility for the privacy practices of these third parties, and we encourage you to review the privacy policies of these third parties before using their websites or their products or services.

Contact Us

If you have any questions, comments about this Policy, or a request for access to or correction of your personal information, you can contact us by email or by mail at: HOME PER INTELLECT | 438 926-3499

Address:

HOME PER INTELLECT  

5710 6th Avenue  

Montreal, Quebec  

H1Y 2P9

Last Update

We will update this privacy policy from time to time to reflect changes in our practices, technology, legal obligations, and other factors. Please refer to the “Last Update” section at the bottom of this page to know when this privacy policy was last updated. Unless otherwise indicated, any changes to this privacy policy will take effect upon their posting on this page in an updated privacy policy. By using the site following a modification, you accept the practices outlined in the updated privacy policy.

Last update: April 28, 202